Your Questions, Answered
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Each candle is safe for your home, your family, and your pets.
We hand craft every candle with a 100% eco‑friendly blend of coconut, apricot, and soy wax for a clean, chemical‑free burn. Our formula is Kosher certified, vegan, cruelty‑free, and free from synthetic fragrances, palm wax, paraffin, phthalates, dyes, pesticides, herbicides, and any animal byproducts. Just simple, honest ingredients.
Our candle supplies are sourced from Canadian Small businesses promoting Canada Strong.
Our crystals are sourced from a reputable Canadian Small Business who ethically, intentionally and responsibly sources their crystals
Every candle is made with intention and purpose. A portion of every purchase is donated to brain cancer research, helping support the search for a cure.
Every day in Canada, nine adults and children are diagnosed with a brain tumor. With more than 120 different types—Glioblastoma being the most aggressive—the need for awareness and research is urgent. Be a warrior, and help support the search for a cure.
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Our candles are very simple and contain only 4 ingredients being Coconut/Apricot Wax, Soy Wax, a high quality CDN cotton braided wick and exceptional quality fragrance/essential oil blends. That is it.
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All of our candles are scented with a blend of essential oils and fragrance oils which are plant based , free of phthalates, and parabens.
They are Kosher Certified, Vegan, Cruelty free ( no animal testing) and free from synthetic fragrances,
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We incorporate crystals into our candles with purpose—adding beauty, supporting spiritual intention‑setting, and encouraging moments of self‑care and indulgence.
Each crystal is cleansed before being placed into the wax, becoming part of the intentional ritual behind every candle we craft.
Crystals enhance the sensory experience, working in harmony with the fragrance and the gentle flicker of the flame to create a calming, soothing atmosphere. As the candle warms, the flame helps activate and amplify the natural vibrational qualities of the stones.
Every crystal is thoughtfully paired with a complementary scent to elevate and enrich your overall luxurious experience.
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The higher price of our candles —especially when compared to mass‑produced, store‑bought options—reflects the quality, craftsmanship, and ethics behind every step of their creation.
• Premium Production — These waxes are more costly to produce and are often used in small‑batch, hand‑poured candles rather than large‑scale factory runs. This artisanal approach requires more time, skill, and labour, resulting in a higher‑quality finished product.
• Superior Materials — Soy, coconut, and apricot waxes are chosen for their clean burn, smooth finish, longer burn times, and exceptional scent throw. Their performance far exceeds that of inexpensive paraffin, reflecting a commitment to elevated ingredients and meticulous craftsmanship.
• Sustainability & Ethical Sourcing — These plant‑based waxes are renewable, biodegradable, and free from petroleum byproducts. Supporting sustainable agriculture, ethical sourcing, and cleaner formulations naturally increases cost—but also delivers a healthier, more responsible candle.
• Natural Fragrances & Eco‑Conscious Packaging — High‑quality essential oils, natural fragrance blends, and environmentally responsible packaging materials are significantly more expensive than synthetic alternatives. Choosing these options aligns with sustainable and ethical practices that enhance the overall experience.
Together, these factors explain why luxury candles come at a higher price point—and why many consider them a worthwhile investment in cleaner ingredients, better performance, and a more elevated, intentional candle experience.
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We do not add colour to our candles—they remain naturally uncoloured. Some candles may appear slightly yellow due to the essential and fragrance oils used in each scent. Certain oils carry their own natural tint; for example, Dragon’s Blood has a warm yellow hue because of its high vanilla content.
This natural variation does not affect how the candle smells or burns.
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While we prioritize simple, clean ingredients, some essential oils and fragrance components—no matter how pure—are not considered safe for pets.
Birds are uniquely sensitive to all essential oils and fragrance oils, though some species may tolerate exposure better than others. For their safety, we recommend using extreme caution when burning any scented candle around birds.
Below is a list of essential oils and fragrance materials that should be used with particular care around pets:
Wintergreen, Sweet Birch, Citrus, Pine, Ylang Ylang, Peppermint, Cinnamon, Clove, Eucalyptus, Tea Tree, Thyme, Oregano, Lavender, Anise, Garlic, Pennyroyal
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We incorporate crystals into our candles for both their energetic qualities and their natural beauty. However, if a crystal shifts too close to the wick, it can interfere with the flame, reduce burn efficiency, and shorten the candle’s overall burn time. To ensure a safe, even burn, it’s important to follow the candle‑care instructions below—especially during the first burn and throughout regular use.
Keep away from children and pets
Always burn candles within sight
Never leave a candle unattended
Burn on a stable heat-resistant surface
Keep away from drafts & vents
Always keep away from any flammable items
Burn candles in a well-ventilated room
Trim the wick to 1/4th of an inch before initially lighting the candle
Extinguish if the flame becomes too close to the side of the vessel
Vessels can become hot so do not touch or more when a candle is lit or just extinguished
Never burn a candle more then 4 hours at a time
Extinguish your candle if it smokes or flames become larger then 1”; let candle cool down, trim wick and re-light
Once the wax has fully melted and the crystals are immersed in the liquid, gently remove them with a spoon. Clean each crystal using warm water and mild soap. After drying, place them beside your candle to continue enhancing the energy and ambiance of your space.
If you prefer to keep the crystals within the candle, ensure they remain positioned to one side—away from the wick. Should a crystal shift toward the flame, extinguish the candle and carefully reposition it with a spoon. Once the wax cools and solidifies, you may relight the candle and repeat this process as needed.
Once your candle has melted evenly to the edges, extinguish it using a candle snuffer or wick dipper. These tools allow you to put out the flame cleanly and without smoke. Avoid blowing out your candle, as it can create harsh smoke, black soot, and an unpleasant burnt‑wax smell.
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Keep away from children and pets
Always burn candles within sight
Never leave a candle unattended
Burn on a stable heat-resistant surface
Trim the wick to 1/4th of an inch before each burn
Extinguish if the flame becomes too close to the side of the vessel
Keep away from drafts & vents
Always keep away from any flammable items
Vessels can become hot so do not touch or more when a candle is lit or just extinguished
Never burn a candle more then 4 hours at a time
Keep candle clear of wick trimmings, matches and any other flammable material
Burn candles in a well-ventilated room
Do not burn candle if wax is 1-/2” or less from the bottom
Extinguish your candle if it smokes or flames become larger then 1”; let candle cool down, trim wick and re-light
Extinguish it using a candle snuffer or wick dipper. These tools allow you to put out the flame cleanly and without smoke. Avoid blowing out your candle, as it can create harsh smoke, black soot, and an unpleasant burnt‑wax smell.
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The first burn of any candle is incredibly important — it sets the foundation for how your candle will perform. Candles have a “memory,” meaning the wax will continue to melt the same way it did during the initial burn. Allow your candle to burn long enough for the melted wax to reach the edges of the container. This prevents tunneling and ensures an even, long‑lasting burn every time you light it.
For best results, burn your candle for 2–3 hours per session. Never burn a candle for more than 4 hours at a time.
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Once you remove your crystals from your candle, you can simply wash them with a mild soap and water.
To purify them you can cleanse them.
Running Water - Hold hard stones under a cold tap or natural stream for 1 - 2 minutes while setting an intention to wash away negative energy
Smoke Cleansing - Pass your crystal through the smoke of Sage, Palo Santo or Incense for 30 - 60 seconds while visualizing the unwanted energy clearing away
Sound Vibrations - Ring a tuning fork or place your crystals inside a singing bowl to use sound waves to disrupt and reset sluggish energy
Selenite or Clear Quartz - Place your stone on a selenite charging plate or next to a clear quartz cluster overnight for a passive safe energetic refresh
Moonlight - Rest your crystals on a windowsill or outside under the light of a full moon for a few hours or overnight
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Store‑bought candles often rely on synthetic chemicals to create a strong scent — chemicals that can be harmful to humans, pets, and the environment. Our candles are free from those additives, giving you a cleaner, safer burn you can feel good about.
And remember: scent throw depends on candle size. A smaller candle is designed to fragrance a smaller area, while a larger candle naturally fills a bigger space.
Over time, your senses can become accustomed to a fragrance, making it seem as though the scent has softened. If this happens, simply step out of the room for a moment. When you return, your senses will reset, allowing you to experience the full, rich aroma of your candle once again.
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Each vessel can be repurposed once your candle has finished. Simply remove the wick tab and wash away any remaining wax with warm, soapy water. Your container is then ready to enjoy again—perfect for décor, storage, or whatever elegant use suits its design. If you do not want the vessel, please recycle.
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Sometimes you may notice a small black “mushroom” forming at the top of the wick. This is simply unburned carbon that has built up as the candle burns. Once the candle has cooled, trim the wick before relighting to ensure a clean, steady burn.
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Tunneling occurs when the wax melts only around the wick while the outer wax remains untouched, creating a narrow vertical “tunnel” down the center of the candle. This leads to wasted wax, a shortened burn time, and a diminished fragrance experience. Any candle can tunnel if it isn’t burned properly.
Because wax develops a burn memory, it will only melt as far as it reached during the previous burn. To prevent tunneling, allow the melt pool to extend fully to the edges of the vessel each time you light your candle. Establishing this even melt ensures the candle burns uniformly rather than straight down the middle, preserving both performance and longevity.
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Our wax is designed to burn cleanly and should not produce soot when the candle is cared for properly. However, burning a candle longer than the recommended time or failing to trim the wick regularly can cause the wick to release excess smoke, which may leave black soot on the inside of the vessel.
If you notice soot, allow the candle to cool completely, then gently wipe the interior of the vessel with a damp paper towel. Never use cleaning products, as they are flammable. Once clean, trim the wick and follow the recommended burn‑safety guidelines to maintain a clean, even burn.
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This occurs when the candle “sweats.” Because our wax has a naturally lower melting point, changes in temperature can cause small beads of oil to rise to the surface. This is completely normal—the candle will still burn cleanly and perform as intended.
If your candle sweats, simply blot the surface with a paper towel before lighting.
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We do not use UV inhibitors or any unnecessary additives in our candles. As a result, prolonged exposure to direct sunlight or near fluorescent light may cause the wax to develop a slight yellow tint over time. To preserve its natural appearance, we recommend storing your candle in a cool, dark place.
If discoloration does occur, rest assured—it does not affect the candle’s burn performance or overall quality.
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Natural wax can naturally develop a frosted appearance, which is simply the formation of tiny crystals on the surface of the wax. All natural waxes—including soy, coconut, and apricot—may frost over time. This is purely aesthetic and does not affect the candle’s scent, burn quality, or performance.
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We currently ONLY do local pick up and drop off in Halton Hills. We hope to have shipping soon.
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We do our best to package our candles to prevent damage. Unfortunately we have no control over what happens once a package leaves our hands. If you receive a damaged item, please email us with your order number and photos of the damaged item immediately upon receipt. We will provide a solution.
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We accept returns within 7 days of delivery/pick up, provided the items are unused, in their original condition, and in their original packaging. All returns must receive prior approval; products returned without prior authorization will not be accepted.
Customers are responsible for return shipping costs unless the item is defective or damaged. Exchanges are offered exclusively for defective or damaged products.
Refunds are issued once the returned item has been received and inspected. For full details, please refer to our Refund Policy.
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Returns
We accept returns within 7 days of delivery /pick up, provided they are unused, in their original condition, and in original packaging.Exchanges
We offer exchanges for defective or damaged items.To process a return or exchange
Contact us at jlaccents@gmail.com within 7 days of delivery/ pick up with your order number and clear photos of the item and packaging.
The item must be unused, in its original condition, and in its original packaging.
Customers are responsible for return shipping costs unless the item is defective or damaged.
Refunds
Once we receive and inspect your return, we will process your refund.Exceptions
Returns sent without prior authorization will not be accepted.
For all return-related questions, contact us at: jlaccents@gmail.com
